
William asks…
I’m learning to sell on Ebay I have a question about end of auction invoicing and Paypal.?
Okay at the end of my auction the item sold to the highest bidder I was at work but when I returned home I had an email from the buyer asking how much was her total so I added up the shipping and end bid price and emailed her back with her total. She emailed me again and says why did her invoice charge her $10 more than the price I told her. PayPal had sent her an invoice adding a $10 charge for a seller handling fee. I gave her one total but Paypal charged her another Im new at selling on Ebay so I diden’t know how to fix this problem and 2 days later I said ok this item is free Im sending it to you at no charge. I eat the cost of the item and shipping and fees and all that because I diden’t want any bad feed back from an angry customer on day 1 of selling. How can I prevent this from happening again? Does anyone know how to talk to PayPal directly, like a phone number or something? Im sure there is a way I can change this in my PayPal settings but I can’t find it Help!

admin answers:
The best thing for you is to contact PayPal customer service
and explain them what you want to ask, give them your
details and your website address.
You may visit the www.paypal.com, on the homepage,
scroll down until the bottom and at the bottom, find out the
‘Contact Us’ button, click it and follow the instructions like
in “help by email” click “contact customer service”.
Pls make up your matter what you want to write them and
do it fast, or you may be ‘timed out’ and will have to start
the process again.

Ruth asks…
HI i am trying to learn how to sell stuff on ebay and i would like to know all the steps…. please?
I would like to know all the steps on how to use and sell on ebay and i need to no if u need a credit card for selling…..

admin answers:
They’ll be glad to explain it all to you themselves:
http://pages.ebay.com/education/selling.html

Mary asks…
i want to learn how to sell on ebay!?
im a stay at home mother and would like to possibly start my own little business selling on ebay. im not really sure how to go about it though? i want to know if u can even make decent money doing this? if u have any tips or suggestions, i would greatly appreciate it!

admin answers:
You can go to ebay for a tutorial for the basics on how to be a seller:
http://pages.ebay.com/help/sell/selling-basics.html
But to get to the nitty-gritty………………..:
There are no secrets………..just common sense + hard work!
Be honest and accurate in your descriptions – One-sentence descriptions are for lazy sellers. One paragraph should be sufficient for most items. My general guideline is the more expensive (read higher priced) an item, the more you should ‘talk it up.’ It won’t be time wasted. Use lots of adjectives in your descriptions. Adjectives make prose and your items come alive. Without them, prose is dull and your items less appealing. Just add a little ‘sizzle’ and even have a little fun with it. In short, make your descriptions stand out above the crowd.
Be professional – use good English with no spelling errors – AVOID ALL CAPS TEXT
PICTURES:
Including one picture is a MUST, more pictures for higher priced items. Make sure your pictures are clear. There are far too many pictures on ebay that are dark. If prospective buyers can’t see your items clearly, your items, more than likely, will not fetch the closing prices they deserve. To remove darkness, use any photo editor to add some brightness and a wee bit of contrast.
Eliminate clutter. Prospective bidders don’t want to know what kind of cereal you eat or what kind of kitchen table or bedspread you have. Use a SOLID backdrop when taking your pictures as you want to focus all of the attention on your item. In short, the one and only thing you want in your picture is the item being sold. A SOLID white or light blue backdrop is best. However, there are certainly items that won’t show well on a light backdrop. In these cases, use a darker backdrop. And for gosh sake, don’t even think of using a plaid blanket as a backdrop for your pictures as I once saw on ebay. You should also crop the photos in your photo editor. Good pictures can add 5% to 10% to final closing prices.
GOOD DESCRIPTIONS + GOOD PICTURES = GOOD PRESENTATION. This is what you should strive for.
COMMUNICATION:
GOOD Communication is a must – Always notify buyers when you mail their items. It is not only a courtesy you would want and expect as a buyer but it is also both good customer service and good business practice. After all, you are the ‘President & CEO’ of your ‘company’ running your business but using ebay as your selling medium. In short, conduct your business so that it reflects well on you as a person. Treat everyone as a human being, not a living being and this includes people who have inquiries about your items, not just your buyers. Prospective buyers making these inquiries could ultimately be the winning bidders and possible repeat customers.
TIPS TO MAXIMIZE PROFITS:
Do not limit your auctions to one country. SELL WORLDWIDE. The reason is elementary. You now have access to the largest market ebay has to offer. Limiting your auctions to only one country also limits your potential profits. A basic business tenet is, ‘the greater the potential market, the greater the potential to maximize profits.’ But do note in your listing that PayPal is the only form of payment you will accept from overseas bidders/buyers. Through experience, you will learn that there are certain problem countries. Italy seems to be one of them. Mail sent to buyers in Italy very often ‘mysteriously disappears.’ If this is the case, just note in your listing you sell to all countries EXCEPT (name(s) here).
However, if you decide to limit sales to only one country, such as the USA, never say NO when you receive an email asking if you would ship to Taiwan, Germany, Australia or wherever. The reason is that you have a ‘FISH ON THE HOOK!’ This person will bid! When he or she does, this may force a previous bidder to enter another, higher bid or force later, first time bidders to come in with higher bids. So always say YES to these emails if you want to maximize your profits. But do say that PayPal is the only form of payment you will accept from these overseas bidders
Avoid selling ‘nickel and dime’ items. People who list and sell a steady stream of items that close for $5 or less are wasting their time. Less expensive, similar items ($5 or less) are best sold as a group to save time. If you have a large number of these cheaper, similar items, divide them up into sub lots of three, four or five.
More expensive (higher priced), similar items are best sold individually to maximize profits. There are ebay ‘vultures’ who just love to swoop down on similarly grouped items in one listing. When they win these auctions, they turn around and sell the items individually and, in most cases, get one and a half to 2 times and sometimes three times what they paid for them on an average item basis. I know this works. When I had more time (read unemployed), I was one of these ‘vultures.’ This is one of those situations where the parts are worth more than the whole. However, do be cautious if you venture into this arena. You have to know your merchandise. Stay in those areas you are familiar with. You can’t jump in blindly to any and every auction that has grouped items.
If you can buy a large lot of similar merchandise for $100 to $300 and turn it around for $150 to $900, it works out very nicely, indeed! Most buyers of these large lots will be vultures as well so you could be ‘butting bids.’ Keep in mind that the higher the closing price at ebay, the less your profit on the turnaround. It’s not an exact science and it does take a little experience to really know what you’re doing but you can’t be afraid to go out on a limb. That’s where the fruit is. When I see an auction of grouped items it tells me loud and clear that the seller is far more interested in getting rid of their stuff the quickest, easiest way possible and ‘be done with it’ rather than in making a decent profit or profit at all.
If you wish to do your listings offline, download the Turbo Lister program free from eBay. You can then upload them ‘en masse’ anytime.
SHIPPING: Most sellers use Priority Mail. Get the Priority Mail rates from the USPS web site & a $15-$20 postal scale from eBay.
Lastly, keep in mind that experience is the best teacher. Start off slowly listing only two or three items and see how that goes for you. Once you get your feet wet and gain confidence, start listing more items on a weekly basis. You will soon learn the ins and outs and the dos and don’ts in short order and ultimately settle on a system that works best for you. The more items you list, the more items you will sell, the more $$ you will make and the harder you will work. Nothing in life comes easy and that includes becoming a successful seller at ebay. If you are conscientious and put in a little extra effort, you will do well. If you are lazy or indifferent in selling your items, you won’t. Good luck & happy selling!

Lizzie asks…
how could i learn how to sell things on ebay?
and where?

admin answers:
its simple ill teach you right now. Set up paypal account on paypal.com by adding bank account/debit cards. Go to your ebay account then link the two by clicking on the account button. Next go to the sell button, follow the steps which consist of describing your item, setting a price, and setting the type of auction you would like to use. It tells you the fees so you can check for them. Finally when someone bids on your item or purchases it, then you wait to receive a payment from them, then you ship it to them. its alot easier than you think. goodluck

Richard asks…
I am willing to spend $1,000 to learn how to sell on ebay? Any takers?
Right, for the past month, the only thing that I’ve been doing is reading literature on ebay, trying to learn everything I can.
So with a head full of knowledge, I’m ready to start making some money on ebay, problem is, I’m having trouble grasping how I can earn legitimate profits of $1,000 – $3,000.
So here’s what I figured, I’m willing to pay someone $1,000 to teach me how to start making profits on ebay of $1,000 – $3,000 a month.
So, how do I go about doing this? Where do I start looking for that person to show me how to get this done. If there’s anyone here that thinks they’re right for the job, please contact me via this response or email me at happydude_7 @ yahoo.ca
Thanks

admin answers:
I’m not sure how serious you are, I see that you do not allow emails. But if you are serious email me and we can talk, my wife and I are power sellers with a perfect record.
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